Here to Manage Your Fleet
Knapheide's Fleet Services team specializes in streamlining fleet and leasing company orders and interaction within Knapheide.
The Knapheide Fleet Department was organized to meet the unique needs of each fleet customer. Dedicated Account Managers provide the customer with a single point of contact and act as a customer liaison within Knapheide. Account Managers and Account Representatives work closely with their assigned fleets to develop a solid business relationship. Account Managers work side by side with Application Engineers and Installation Technicians to ensure fleet specifications and regulation requirements are met. This process has streamlined fleet orders and resulted in quicker upfit and delivery times. Services provided by the Fleet Department include:
- Customer order status reports
- Dedicated order entry specialists
- Stocking programs for immediate delivery
- Administration of national pricing programs
- Management of multi-year contracts
- Coordination with fleet leasing companies
- Product specification and technical information reviews
- Ability to access pool stock inventory
- Management of ship through and freight re-entry delivery methods
- Coordination of local installation at over 200 distributor locations
- Professional installation of numerous auxiliary components and company decals
The Knapheide Fleet Department can provide multiple vehicle solutions for your fleet, anything from Class 8 Mechanics Trucks to Class 1 Pick Up Trucks. The Knapheide Fleet Department is an important asset to our company and has provided invaluable services to our fleet customers.